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<DIV dir=ltr align=left><SPAN class=708141814-24032011><FONT size=2
face=Arial>Julie Strange of Maryland's AskUsNow service has put together an
interesting guidelines page for "crisis" chats (patrons who threaten suicide,
bring up abuse issues, etc.): </FONT></SPAN><SPAN class=708141814-24032011><FONT
size=2 face=Arial><A
href="http://askusnow.info/staff/crisis_guidelines">http://askusnow.info/staff/crisis_guidelines</A></FONT></SPAN></DIV>
<DIV><SPAN class=708141814-24032011><FONT size=2
face=Arial></FONT></SPAN> </DIV>
<DIV><SPAN class=708141814-24032011><FONT size=2 face=Arial>The page is a
tailored to Maryland's specific needs (like the suggestion to email her), but it
seems to be a good overview. What I found most interesting is the link to
<A href="https://www.imalive.org">https://www.imalive.org</A> in the "Hotlines"
section. They are about to launch the first 24x7 chat-based
crisis intervention site that I'm aware of. They're not live yet,
but they do link to this page of resources, which includes some non-24/7 chat
services: <A
href="http://hopeline.com/gethelpnow.html">http://hopeline.com/gethelpnow.html</A> </FONT></SPAN></DIV>
<DIV><SPAN class=708141814-24032011><FONT size=2
face=Arial></FONT></SPAN> </DIV>
<DIV><SPAN class=708141814-24032011><FONT size=2 face=Arial>If you think the
situation warrants it, feel free to refer in-crisis chat patrons those
sites.</FONT></SPAN></DIV>
<DIV><SPAN class=708141814-24032011><FONT size=2
face=Arial></FONT></SPAN> </DIV>
<DIV><SPAN class=708141814-24032011><FONT size=2
face=Arial>--Bill</FONT></SPAN></DIV>
<DIV><FONT size=2 face=Arial></FONT> </DIV>
<DIV><FONT size=2 face=Arial></FONT> </DIV>
<DIV><FONT size=2 face=Arial></FONT> </DIV><FONT size=2
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