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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">We have contacted Hindenburg. They don’t know what is going on. I also tried to contact Phillip Carbo, but he must be out of the office this week.<o:p></o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:16.0pt;font-family:"Bradley Hand ITC";color:#2F5496">Deborah<o:p></o:p></span></b></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Deborah Stroup<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Studio/Volunteer Services Manager<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Wolfner Talking Book and Braille Library<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">600 W. Main<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Jefferson City, MO 65102<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">573-522-2766<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><a href="mailto:deborah.stroup@sos.mo.gov"><span style="color:#0563C1">deborah.stroup@sos.mo.gov</span></a><o:p></o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> studiotalk <studiotalk-bounces@islemail.org>
<b>On Behalf Of </b>Ruda, Sharon<br>
<b>Sent:</b> Friday, May 24, 2019 8:45 AM<br>
<b>To:</b> 'TBBS Recording Studio Info' <studiotalk@islemail.org><br>
<b>Subject:</b> Re: [Studiotalk] External: Re: Hindenburg update<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">What about calling Hindenburg? The staff has always been super helpful to us.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Sharon Ruda<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Tahoma",sans-serif">From:</span></b><span style="font-size:10.0pt;font-family:"Tahoma",sans-serif"> studiotalk [<a href="mailto:studiotalk-bounces@islemail.org">mailto:studiotalk-bounces@islemail.org</a>]
<b>On Behalf Of </b>Stephen Lewis<br>
<b>Sent:</b> Friday, May 24, 2019 8:41 AM<br>
<b>To:</b> TBBS Recording Studio Info<br>
<b>Subject:</b> External: Re: [Studiotalk] Hindenburg update<o:p></o:p></span></p>
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<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Definitely suspicious … we’ve not migrated to using Hindy for recording so I don’t have any insights. Have you contacted Phil Carbo at NLS?<o:p></o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> studiotalk <<a href="mailto:studiotalk-bounces@islemail.org">studiotalk-bounces@islemail.org</a>>
<b>On Behalf Of </b>Stroup, Deborah<br>
<b>Sent:</b> Thursday, May 23, 2019 1:52 PM<br>
<b>To:</b> TBBS Recording Studio Info <<a href="mailto:studiotalk@islemail.org">studiotalk@islemail.org</a>><br>
<b>Subject:</b> Re: [Studiotalk] Hindenburg update<o:p></o:p></span></p>
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<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Thanks for the sympathy! I can’t say for sure it is related to the update, but it started happening almost immediately afterward, so it is suspicious.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:16.0pt;font-family:"Bradley Hand ITC";color:#2F5496">Deborah<o:p></o:p></span></b></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Deborah Stroup<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Studio/Volunteer Services Manager<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Wolfner Talking Book and Braille Library<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">600 W. Main<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Jefferson City, MO 65102<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">573-522-2766<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><a href="mailto:deborah.stroup@sos.mo.gov"><span style="color:#0563C1">deborah.stroup@sos.mo.gov</span></a><o:p></o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> studiotalk <<a href="mailto:studiotalk-bounces@islemail.org">studiotalk-bounces@islemail.org</a>>
<b>On Behalf Of </b>Nancy Gahagan<br>
<b>Sent:</b> Thursday, May 23, 2019 1:50 PM<br>
<b>To:</b> TBBS Recording Studio Info <<a href="mailto:studiotalk@islemail.org">studiotalk@islemail.org</a>><br>
<b>Subject:</b> Re: [Studiotalk] Hindenburg update<o:p></o:p></span></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">Wish we could help, but we haven't updated recently. Now I'm not sure I will! Sorry you are having issues.
<o:p></o:p></p>
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<p style="margin:0in;margin-bottom:.0001pt"><b><span style="font-family:"Calibri",sans-serif;color:#1D4F91">Nancy Gahagan<br>
</span></b><span style="font-family:"Calibri",sans-serif;color:#1D4F91">Recording Studio Manager<br>
Perkins School for the Blind</span><o:p></o:p></p>
<p style="margin:0in;margin-bottom:.0001pt"><span style="font-family:"Calibri",sans-serif;color:#1D4F91">Perkins Library<br>
175 North Beacon Street<br>
Watertown MA 02472<br>
P: 617-972-7362<br>
Perkins.org</span><o:p></o:p></p>
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<p style="margin:0in;margin-bottom:.0001pt"><span style="font-family:"Calibri",sans-serif;color:black"><img border="0" width="180" height="49" style="width:1.875in;height:.5104in" id="_x0000_i1025" src="https://lh3.googleusercontent.com/NG4n4IwEEXiVSPcbZ0ZNJoFI6Rb-lMXf7iQKzBhgJRtU0Mvmuzx7T34RQphqXyv1FDQoyhl4jslNmW3CYx5yC1Vi0Yslryoi7TP3Bq8L1Ri_2XjCyOhy-iB5Lcjcgw76oqRumadA" alt="Perkins School for the Blind Logo"></span><o:p></o:p></p>
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<p class="MsoNormal">On Thu, May 23, 2019 at 2:12 PM Stroup, Deborah <<a href="mailto:Deborah.Stroup@sos.mo.gov">Deborah.Stroup@sos.mo.gov</a>> wrote:<o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">We are having an issue with recording since the latest update last week. When recording, the screen changes to brown, and seems to continue recording, but nothing is actually recorded.
It just keeps going until the monitor stops it, but there is nothing there. The first time it happened, the monitor hadn’t looked at the screen for a while, and lost a couple of pages. After that, I instructed the monitors to look at the screen often, so we
haven’t lost as much. But it happens with increasing frequency; at first, it was only once or twice during a session, then 3, then 4, and yesterday about 20 times in about an hour. We changed out some cables after that, and it seems to be working, but I haven’t
had a full recording session yet. Has anyone else experienced this?<o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b><span style="font-size:16.0pt;font-family:"Bradley Hand ITC";color:#2F5496">Deborah</span></b><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Deborah Stroup<o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Studio/Volunteer Services Manager<o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Wolfner Talking Book and Braille Library<o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">600 W. Main<o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Jefferson City, MO 65102<o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">573-522-2766<o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><a href="mailto:deborah.stroup@sos.mo.gov" target="_blank">deborah.stroup@sos.mo.gov</a><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
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